CSS - A professional manufacturer of high quality security access controllers and serial converters.

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CSS-R11 Proximity RFID Access Control Terminal

CSS-R11 Proximity RFID Access Control Terminal

A new generation access controller, which is slim and easy wiring. In addition, CSS-R11 provides weatherproof function for outdoor using. It will be suitable for company, factory, and even home using.

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Finger Vein Access Control Terminal

Finger Vein Access Control Terminal

With Hitachi Finger vein module, It makes finger vein device perform in a high level, and its model designed and IP65 rated weatherproof to fit in indoor and outdoor

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CSS Introduction

Chiyu Technology Co., Ltd. is Taiwan supplier and manufacturer in Security Industry. CSS has been offering our customers high quality Access Control, Time Attendance, Security Systems, CCTV Security, Security Alarm Systems, Centralized Software Door Security, Video Management Systems since 2000. With both advanced technology and 18 years experience, CSS always make sure to meet each customer's demand.

Return and Repair

Result 1 - 8 of 8
• One-year warranty has granted to each of shipped products from CHIYU. Excepted RFID cards and tags..etc the daily consumed items. • NOT included manually destroy, miss-operation, illegally applied on improper system, abused or damaged from natural action like storm, rain..etc, or human action like battle, war…etc or repairing product without return to CHIYU. Read More
• DOA (Defect On Arrival) Defected on Arrival: DOA request should be proposed in ONE Month upon receipt of goods. • IRMA (In Warranty of Return Merchandise Authorization): Goods shipped but still in the warranty period. • ORMA (Out of Warranty Return Merchandise Authorization): Goods shipped but over warranty period. Read More
• Download RMA Request Form, customer needs to fill out the company and product data in RMA request form (includes company name, address, phone and fax number, e-mail address, product number and the description for each faulted product), then e-mail to seles. • After we receive the RMA request form, we will check the data completed or not and give you a RMA number immediately. Please do not send the faulted product before we give you RMA number. And we also want to advice you that Chiyu technology has the right to return the faulted product with no RMA number to you. Read More
• Please package the faulted product well to avoid from damage in the delivery process before you send it back. And we also want to advice that you need to take the risk of damage again or missing in the delivery. In order to less the accident, we suggest you can choose the delivery company that has more responsibility or which can provide the guarantee. • Please sign the RMA number on the obviously position of the outside before you send it. • When foreign customer send the fix one back, please mark this is faulted product on invoice and packing list in order to avoid the fax of import. • Please inform us the delivery date, amount and tracking number after you send it back. Read More
• Our person will test the product by the description of RMA request form. If the product has no problem after we identify, we will take the charge for test and delivery. • If the breakdown situation same like the description of RMA request form, it will transfer to our fix engineer. • If the breakdown situation different from the description of RMA request form, or another damage from delivery process, we will contact with customer to make sure the condition before we fix it. • All testing will finish in 3 days after we receive it, then we will inform customer testing condition and fix time we need. Read More
• Our engineer will fix the condition that customer described, and test again to make sure the product can operate well after we fixed it. • Chiyu technology will inform customer if we did not find other problem. If customer no response in 48 hours, the product will be handle as normal product. Read More
• Defect on arrival: Chiyu technology will exchange for new one by our stock situation. The delivery charge to send back will take by customer, and the delivery charge to send to customer will take by Chiyu technology. • IRMA: customer has the warranty service to fix for free, but the delivery charge to send back will take by customer, and the delivery charge to send to customer will take by Chiyu technology. • DOA, IRMA but the damage belong to destroy on purpose and over warranty period, customer will take all delivery charge and real fix charge (for example, the fix time and components expense). Read More
• The RMA product after fixed will attach the fix report and package well. • The RMA number and amount will mark obviously on the outside. • We will inform customer the RMA number, the delivery date and tracking number. Read More
Result 1 - 8 of 8